Users who received OpenSea’s email regarding inactive listings and followed the guidelines ended up losing not just their NFTs, but ETH as well.
An email sent by OpenSea to accounts that held inactive listings sparked outrage among the NFT Twitter community. The email stated that old listings are still fulfillable and have to be canceled on the user’s end and that it would not be possible for OpenSea to cancel them on the users’ behalf.
OpenSea sent out the email to every user holding at least one inactive listing on an item. It went on to explain that an inactive listing is an NFT listing that was never canceled and can still be fulfilled. According to the email, this would prevent the items “from being sold at the inactive listing price”, given Ethereum’s dropping price.
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However, tweets soon started popping up, showing that canceling the listing led to the order being recreated. Twitter user and NFT collector @dingalingts posted a Twitter thread detailing what actions fellow OpenSea users should take to avoid putting their listings at risk.
In the thread, @dingalingts shared the experience of another user, @swolfchan.eth, who said to have lost 15 ETH after canceling his listing. The user canceled a listing worth 15 ETH, which was immediately noticed by an exploiter who relisted the NFT and sold it for 6 ETH.
The initial tweet by @dingalingts received thousands of retweets, many sharing their frustration after losing their inactive listings to an exploit within the platform.
OpenSea responded, stating that the guidance on listing cancellation has been updated in light of these events.
However, many OpenSea users did not find this resolution to be satisfactory. User @dingalingts quote-retweeted OpenSea, saying that the company “completely missed the point” of the issue.