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Ledger Users Beware: New Phishing Scam Mimics Support Emails

Key Takeaways

  • Scammers impersonate Ledger support, sending fake emails to steal wallet keys via fraudulent websites;
  • Ledger warns users to never share their 24-word recovery phrase, emphasizing such requests are scams;
  • Phishing emails mimic Ledger's official address, leveraging an email marketing platform to appear legitimate.
Ledger Users Beware: New Phishing Scam Mimics Support Emails

Phishing scammers are actively targeting Ledger users by mimicking the company’s support emails.

These malicious emails falsely claim that Ledger experienced a "recent data breach" and urge users to secure their wallets by verifying their seed phrases.

Victims clicking on the email are redirected to a fraudulent website resembling Ledger’s official page.

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The site displays a prompt to “verify your Ledger”, falsely suggesting it will determine whether their device has been compromised.

Once users proceed, they are asked to enter their seed phrase. By obtaining this information, scammers can gain control over the victims' wallets.

On December 17, Ledger addressed the phishing scheme on X, stating that it would never request sensitive information such as a 24-word recovery phrase through any communication channel.

Ledger will never call, DM, or ask for your 24-word recovery phrase. If someone does, it’s a scam. Stay cautious and keep your crypto safe.

Screenshots shared on X revealed that the emails are designed to appear as if they were sent from Ledger's official support address. Additionally, the scammers reportedly distributed the messages using an email marketing platform.

This incident follows a recent report from December 13, in which a Ledger user claimed to have lost $2.5 million in Bitcoin BTC $104,784.07 and non-fungible tokens (NFTs). How was the hack exposed? Read the full story.

Aaron S. Editor-In-Chief
Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era.
With close to a decade of experience in the FinTech industry, Aaron understands all of the biggest issues and struggles that crypto enthusiasts face. He’s a passionate analyst who is concerned with data-driven and fact-based content, as well as that which speaks to both Web3 natives and industry newcomers.
Aaron is the go-to person for everything and anything related to digital currencies. With a huge passion for blockchain & Web3 education, Aaron strives to transform the space as we know it, and make it more approachable to complete beginners.
Aaron has been quoted by multiple established outlets, and is a published author himself. Even during his free time, he enjoys researching the market trends, and looking for the next supernova.

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